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Transcript Request Information

  • The Registrar's Office is the official custodian of student academic records. Upon request, the Registrar's Office provides official and unofficial copies of Mount St. Mary's University transcripts. Transcripts are issued by the Registrar's Office at the written request of the student concerned. Requests for transcripts must be signed by the student who owns the student record. The Registrar's Office releases academic record transcripts in compliance with the Family Educational Rights and Privacy Act of 1974 UG Link (FERPA) Grad Link (FERPA).

    Ordering Transcripts

    Official Transcripts

    I'm interested in learning more about ordering official transcripts from MSMU.

    Unofficial Transcripts

    I'm interested in learning more about ordering unofficial transcripts from MSMU.

     

    Official Transcripts

    An official transcript is an academic record issued by the Registrar's Office. Official MSMU transcripts list courses taken at MSMU and the grades received in those courses. Official transcripts are printed on watermarked, security paper and include the University Seal and the signature of the University Registrar. Official transcripts may be picked up or mailed to you or to an institution directly. Fee for this service applies. Transcript requests will NOT be processed until all outstanding debts and obligations are cleared. Electronic copies of official transcripts are not available.

    How to Request an Official Transcript


    Online

    In order to provide the fastest service to our students and alumni, MSMU has authorized the National Student Clearinghouse to provide online transcript ordering. To order a transcript, login to the Clearinghouse secure website.

    The online service includes a step-by-step ordering process, including delivery options, attaching documents, and fees which can be paid using any major credit card.

    Orders may be placed 24 hours a day, 7 days a week. Your order will be processed during regular Registrar's Office business hours. Typically, transcripts are sent within five to ten business days after processing begins. (Transcript processing does not occur during University holidays and breaks)

    A $2.25 service charge is assessed by the National Student Clearinghouse for each transcript ordered. The Clearinghouse service charge is in addition to the regular MSMU fees for transcripts. Your credit card will be charged for all fees due after your transcripts have been sent.

    A signed consent form is required to fulfill your transcript order. The consent form will be generated at the end of the ordering process. You must sign this form online, or print and return it to the National Student Clearinghouse via fax, mail, or as a scanned email attachment. Do not send the consent form to Mount St. Mary's University.

    If your signed consent form is not received by the Clearinghouse within 30 days of your online order, your order will be canceled. You will not be charged for the canceled order. Once your order is canceled, you must submit a new transcript order.

    If you need help or have questions about the National Student Clearinghouse's transcript ordering service, contact the Clearinghouse directly.

    National Student Clearinghouse
    (703) 742-7791
    transcripts@studentclearinghouse.org


    In Person

    1. Complete and sign a Official Transcript Request Form, available in the Registrar's Office.
    2. Pay the applicable fees at the Business Office during business hours.
    3. Submit your completed Official Transcript Request Form to the Registrar's Office. 

    By Mail

    Complete and sign an Official Transcript Request Form. Mail your request to:

    Chalon -Mount St. Mary's University Registrar
    12001 Chalon Road
    Los Angeles, CA 90049

    Doheny -Mount St. Mary's University Registrar
    10 Chester Place
    Los Angeles, CA 90007

    By Email

    Complete and sign an Official Transcript Request Form. Scan your signed form and attach it to an email message (no picture attachments). Send your email with attachment to: registrar@msmu.edu using your MSMU email address if you have one.

    By Fax

    Complete and sign an Official Transcript Request Form. Fax your request to: Chalon (310) 954-4029 or Doheny (213) 477-2519.

    Regular processing - $15.00 per copy.

    5 business days/Allow 7 business days for records prior to 1996. Please allow 10 business days during the beginning and close of the term. Transcripts are sent out via REGULAR FIRST CLASS U.S. MAIL ONLY.

    Rush processing - $35.00 per copy.

    24 business hours. Please allow 48 business hours during the beginning and close of the term. If the transcript will be picked up, it will be ready the next business day. If the rush transcript will be mailed, it will be sent out the next business day via REGULAR FIRST CLASS U.S. MAIL ONLY.

    Please note: NO RUSH processing is available for records with ANY TERM PRIOR to 1996. For current students NO RUSH processing is available for FINAL GRADES and/or DEGREE POSTING.  

    Resending Your Official Transcript

    If after thirty calendar days of your official transcript being sent it has not been received by the recipient, you may request that a copy be resent free of charge (only once per paid request). The resent transcript must be sent to the same recipient address as specified on your original transcript request. Once ninety days has passed since the date your official transcript was initially sent, you may no longer request a resend free of charge. You always have the option to reorder your transcript.


    Unofficial Transcripts

    Unofficial transcripts may only be obtained from the Registrar's Office and are available free of charge. Unofficial copies are printed on regular blank white paper, and stamped unofficial. They may be picked up in person or delivered by mail or fax only. Electronic copies of unofficial transcripts are not available.  

    How to Request an Unofficial Transcript


    In Person

    Visit the Registrar's Office during business hours and present a photo ID to the Registrar staff.

    By Mail

    Complete and sign an Unofficial Transcript Request Form. Mail your request to:

    Chalon -Mount St. Mary's University Registrar
    12001 Chalon Road
    Los Angeles, CA 90049

    Doheny -Mount St. Mary's University Registrar
    10 Chester Place
    Los Angeles, CA 90007

    By Email

    Complete and sign an Unofficial Transcript Request Form. Scan your signed form and attach it to an email message (no picture attachments). Send your email with attachment to: registrar@msmu.edu using your MSMU email address if you have one. Emailed or electronic copies of your unofficial transcript are not available. 

    By Fax

    Complete and sign an Unofficial Transcript Request Form. Fax your request to: Chalon (310) 954-4029 or Doheny (213) 477-2519.

    • Chalon Campus

      Registrar's Office -Administration Building, Room 104
      Mount Saint Mary’s University
      12001 Chalon Road
      Los Angeles, CA 90049

      Phone 310.954.4020 Fax: 310.954.4029

    • Doheny Campus

      Registrar's Office- Student Services Building 745, first floor
      Mount Saint Mary’s University
      10 Chester Place
      Los Angeles, CA 90007

      Phone 213.477.2520 Fax: 213.477.2519

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